Privacy Statement

Last Updated: May 4, 2026

1. Introduction

Welcome to Little Speaking Tree. We are committed to protecting the privacy of our clients and their families. This privacy policy informs you how we look after your personal data when you visit littlespeakingtree.co.uk or engage our Speech and Language Therapy services, and outlines your privacy rights under the UK General Data Protection Regulation (UK GDPR).

2. Data Controller

Tamsin Clark (trading as Little Speaking Tree) is the data controller and is responsible for your personal data.

  • Key Contact: Tamsin Clark

  • Address: 14 Summerley St, London, SW18 4HR

  • Email: info@littlespeakingtree.co.uk

3. The Data We Collect & Lawful Basis

We collect and process personal data under the following legal bases:

  • Identity & Contact Data: (Names, emails, phone numbers, and child’s date of birth). Processed to perform a Contract (managing appointments and therapy sessions).

  • Special Category (Health) Data: As a therapy practice, we collect sensitive information regarding speech, language, and communication needs, as well as relevant medical and educational history. This is processed based on Explicit Consent and because it is necessary for the provision of health or social care (Article 9(2)(h)).

  • Technical Data: (IP addresses, cookies). Processed based on Legitimate Interests to secure and improve our website.

4. Professional Standards & Confidentiality

Tamsin Clark is a qualified Speech and Language Therapist. We adhere to the strict confidentiality and record-keeping codes of conduct set by:

  • The Health and Care Professions Council (HCPC)

  • The Royal College of Speech and Language Therapists (RCSLT)

5. Hosting & Data Residency

Our website is supported by managed infrastructure provided by Cloudways Ltd.

  • Data Location: Website data and contact form submissions are stored on secure servers located in London, United Kingdom.

  • Security: We utilise SSL encryption (HTTPS) to ensure all information sent via our website is secure.

6. Third-Party Sharing

We do not share your data with third parties for marketing purposes. Data is only shared for clinical and coordination purposes with your consent:

  • Educational & Healthcare Professionals: Sharing reports or progress notes with schools, GPs, or other specialists involved in your child’s care.

  • Safeguarding: Information may be shared without consent if there is a legal obligation or a significant concern regarding the safety of a child or vulnerable adult.

7. Data Retention

  • Clinical Records: In accordance with professional guidelines, pediatric therapy records are typically retained until the client’s 25th birthday (or 26th if the young person was 17 when treatment ended).

  • General Inquiries: Data from website contact forms is kept for 12 months if no therapy services are commenced.

8. Your Legal Rights

Under UK GDPR, you have the right to Access (Subject Access Request), Correction, Erasure, Data Portability, and to Withdraw Consent. To exercise these rights, please contact Tamsin Clark at info@littlespeakingtree.co.uk.

9. Complaints

You have the right to lodge a complaint with the Information Commissioner’s Office (ICO).

  • Address: Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF

  • Helpline: 0303 123 1113

  • Website: www.ico.org.uk